Acknowledgments
Many people helped me formulate the ideas in this book. I am particularly grateful to all the thousands of participants in my leadership training courses who have shown me positive models of leadership excellence and helped me clarify the skills of natural born leaders.
Adrienne Hickey, AMACOM executive editor, provided positive support throughout the project. Christina McLaughlin and the rest of the AMACOM staff made important contributions to improve the manuscript. Joe Mangino, Bill Hinkle, and Beverly Hanger offered several useful suggestions on early drafts. I owe an extra special thanks to Aaron Brown for the many insights he generously offered.
My mother, Helen Blank, served as a model of dedication to always do the best in ...
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