101. Foster Open Communication

Open communication indicates everyone's input is important and respected. Open communication energizes people with the power of ideas. Skillful leaders know that feeling important, being respected, and creating energy motivate people.

Assess the current lines of communication. Find out when and how people feel that they are "out of the loop" or that communication is blocked. Ask people what kind of information they would like to receive that they currently do not get. Find out where too much nonessential information creates overload. Determine who needs to talk to whom. Chart the conversation flow in meetings. Recognize when some people dominate the discussions while others seem to be left out and cannot get a word ...

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