69. Be an M&M: Model and Motivate Excellence

The best leaders develop others by modeling mastery. People always look to the leaders to set the example. People gauge their own actions in comparison to the leader's action. Exceptional leaders live the ideals they espouse to develop others. They motivate others through their example.

Model and motivate people every day. Model the behaviors you want people to develop. Let people see you applying the skills to build rapport. Visibly demonstrate your commitment to establish clear expectations. Make mapping the territory skills so obvious that people cannot help but notice. Illustrate how you can chart the course (Chapter 7) in ways that signify how such skills define what it means to be labeled a natural ...

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