Chapter 6. Map the Territory: Identify the Need for Leadership Direction

Uncertainty creeps into organizational action every day in numerous ways. Master leaders recognize these uncertainties through their "mapping the territory" skills. Mapping enables leaders to determine where they are and where they need to be. They identify the need to lead by continually getting input. They constantly challenge ideas, beliefs, and assumptions that others consider as pat realities.

Mapping skills resemble how a scout surveys the landscape to determine where to go. The best leaders scout out the business terrain to get a firsthand look at unforeseen obstacles and unrecognized opportunities. Think of times when you visited a different part of the office or went ...

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