Endnotes

  1. Elliott Masie, "Time to Walk in the Shoes of e-Learners!" Online. TechLearn Trends # 188, www.techlearn.com/trends (October 16, 2000).

  1. Madelyn Burley-Allen, Listening: The Forgotten Skill, Second Edition (New York: John Wiley & Sons, Inc., 1995), pp. 2–3.

  1. Tom Peters, The Circle of Innovation: You Can't Shrink Your Way to Greatness (New York: Alfred A. Knopf, Inc., 1997).

  1. Masie, Online, TechLearn Trends (October 19, 2000).

  1. Ken Blanchard and Spencer Johnson, The One Minute Manager (New York: William Morrow and Company, Inc., 1982), p. 39.

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