Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love

epilogue One Last Thing

“Don’t let what you cannot do interfere with what you can do.”

—Coach John Wooden

It is hard, impossible some said, to get all of a really big idea into a small book. I end up leaving out raw emotion, moments when faces light up when people realize that life is very likely to be quite different from here forward. I struggle to describe how a really big ship at sea slowly starts to change course, and then makes better time than ever. I paint the picture, but a glance at the bottom line of a spreadsheet in a few weeks is really what is going to have the CEO grinning like a circus baboon.

In the end, you have a motivated workplace that is more human, with people nurturing each other, celebrating each other’s successes. ...