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Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love by Roxanne Emmerich

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chapter nine Have Yourself a Kick-Butt Kick-Off

“The secret of business is to know something that nobody else knows.”

—Aristotle Onassis

Roger Milford looked out at the sea of faces and realized this was the first time he had ever seen everyone in the company all in one place. Even at the company picnic, a number of employees often elected to play hooky. He’d let them know that today they all needed to be present. Even Fred Walters from the mail room had made it and wore a surgical mask and sat near the back since they’d gotten him out of a sick bed in order to be present. The faces reflected a range of emotions, from bored resignation to even a touch of nervous fear here and there. He had one or two butterflies himself playing handball in his ...

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