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Thank God It’s Monday!: How to Create a Workplace You and Your Customers Love by Roxanne Emmerich

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chapter two There Really ARE Good Places to Work

“The good life, as I conceive it, is a happy life. I do not mean that if you are good you will be happy; I mean that if you are happy you will be good.”

—Bertrand Russell

Sara Grimes, a 32-year-old working single mother of two, is driving along in her Honda Civic near a road construction stretch in Austin, Texas, and “POW”—a rock flies off a dump truck, and she suddenly has a giant spider web on her windshield. Never a fun moment. Worse, she certainly can’t call her ex-husband, who is two child support payments behind as it is.

She is on her own. She has the weekday off to get ready for a trip, but time is an issue since she has to pick up Bryce after soccer practice and Alice from a harp lesson. ...

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