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Ten Steps to ITSM Success by Timothy Rogers, Angelo Esposito

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CHAPTER 11: BUILD AND TEST

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The Build and Test phase of the PDLC is where the rubber meets the road. Developers love this phase of the PDLC because it offers them the opportunity to use new or updated tools and software widgets. It allows them to spread their creative wings while satisfying end-user requirements. Business users who’ve been loaned out to your improvement initiative enjoy this phase because they finally get the chance to test out the prototypes the developers design and create. In short, in the Build and Test phase of the PDLC, the time has come to actually create the capabilities for which the organization has been waiting.

There ...

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