In this lesson, you learn the importance of practicing good listening skills during the interview.
Several years ago, I completed a graduate program in therapeutic counseling. My hope was to be able to help people regain control of their lives after experiencing some type of psychological trauma.
One of the things I learned back then, and have since had reinforced more times than I care to count, is that counselors really can't help anyone until they know what the problem is—and counselors can't know what the problem is until clients tell them.
Active listening skills, one of the most important tools that a counselor has to work with, help encourage clients to talk freely and ...