Technology and Innovation in Adult Learning

Chapter 1THE DIGITAL AGE SECRET FOR SUCCESS: ADULT LEARNING

Checkout Challenge!

At the convenience store, Henry and Lucinda walked up to the counter with their coffee and pastries and were not greeted by the clerk; instead, she gestured them toward a large, flat screen monitor. There was a message on the screen, “Click to Begin.” Lucinda felt around the screen for a cord or computer pencil but could not find one.

1. She said to Henry, “I can't find the stylus.”
2. Before Henry could respond, the clerk came to their machine, simultaneously glancing at the growing line and Lucinda.
3. The clerk said, “Please, click to begin!”
4. Lucinda responded, “Yes, but there is no stylus.”
5. The clerk replied, “Ma'am, it's a touch screen; just tap it with your finger.” ...