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Technical Writing, Presentational Skills, and Online Communication: Professional Tools and Insights

Book Description

This book addresses four main topics: professional ethics, technical writing, presentation skills, and online writing. These topics are woven throughout the book and some of them are the main subjects of one or more chapters. The overarching theme of this book is to provide well-tested, best-practice techniques and strategies for main topic areas while focusing on information that can be immediately applied to help the IT professional improve a particular skill. Technical Writing, Presentational Skills, and Online Communication: Professional Tools and Insights is a collection of work aimed at any professional that deals with ethical issues, writes up a technical project, gives or develops a presentation, or writes material for an online audience. While focusing on practical information and process, the goal is to improve the reader’s ability and knowledge in each of these four areas. This book presents the big picture relating to the chosen topics so the audience will have an excellent framework and foundation in the areas of professional ethics, technical writing, presentation skills, and online writing.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Foreword
  6. Preface
    1. INTRODUCTION
    2. PROFESSIONAL ETHICS
    3. TECHNICAL WRITING
    4. PRESENTATION SKILLS
    5. ONLINE WRITING
    6. WHO SHOULD READ THIS BOOK?
    7. ORGANIZATION OF THIS BOOK
    8. TEACHING FROM THIS BOOK
    9. AUTHOR’S NOTE
    10. AUTHOR’S CONTACT INFORMATION
  7. Acknowledgment
  8. Chapter 1: Introduction
    1. ABSTRACT
    2. APPROACH TO PROFESSIONAL ETHICS
    3. APPROACH TO TECHNICAL WRITING
    4. APPROACH TO PRESENTATION SKILLS
    5. APPROACH TO ONLINE WRITING
    6. WHO SHOULD READ THIS BOOK?
    7. CONTENTS OF THIS BOOK
  9. Chapter 2: Ethics for the IT Professional
    1. ABSTRACT
    2. INTRODUCTION
    3. CODE OF ETHICS
    4. ETHICAL SCENARIOS
    5. APPLYING THE CODE OF ETHICS
    6. CONCLUSION
  10. Chapter 3: Online-Communication Forums
    1. ABSTRACT
    2. ONLINE VERSUS OFFLINE WRITING
    3. ONLINE-WRITING FORUMS
    4. DEVELOPING AND MAINTAINING A WEBSITE
    5. FUTURE TRENDS
    6. CONCLUSION
  11. Chapter 4: Blogging
    1. ABSTRACT
    2. INTERESTING FACTS ABOUT BLOGS
    3. TYPES OF BLOGS
    4. BLOGS FOR THE IT PROFESSIONAL
    5. INTRODUCTION TO FREE BLOGGING SOFTWARE
    6. BLOGGING CODE OF CONDUCT
    7. CAUTIONS ABOUT BLOGGING
    8. CONCLUSION
  12. Chapter 5: Comments on Manuscript Preparation
    1. ABSTRACT
    2. GETTING STARTED AND STAYING PRODUCTIVE
    3. TIPS FOR WRITING EFFECTIVE PROSE
    4. TECHNICAL-WRITING STYLE ISSUES
    5. FIGURES AND TABLES AND CAPTIONS
    6. GRAMMATICAL TIPS
    7. MISCELLANEOUS WRITING DETAILS
    8. CONCLUSION
  13. Chapter 6: Structure of a Technical Paper
    1. ABSTRACT
    2. INTRODUCTION
    3. OPENING OF A PAPER
    4. INTRODUCTION OF A PAPER
    5. CONTENTS OF A PAPER
    6. CLOSING OF A PAPER
    7. PAPER SUBMISSION AND FOLLOW-UP
    8. MISCELLANEOUS ISSUES REGARDING PAPERS
    9. CONCLUSION
  14. Chapter 7: Ethical Issues in Writing
    1. ABSTRACT
    2. MORAL AND SOCIAL RESPONSIBILITIES OF SCIENTISTS
    3. RESPONSIBILITIES TO COAUTHORS
    4. CITATIONS AND PLAGIARISM
    5. COPYRIGHT ISSUES
    6. PERMISSIONS FOR TABLES AND FIGURES
    7. FUTURE TRENDS
    8. CONCLUSION
  15. Chapter 8: Professional Communication
    1. ABSTRACT
    2. FOUR RULES OF COMMUNICATION
    3. EMAIL
    4. TEXTING
    5. TELEPHONE CALLS
    6. TAKING A TELEPHONE MESSAGE
    7. MEMORANDUM
    8. COMMUNICATING IN A GROUP SETTING
    9. STATUS REPORTS
    10. FUTURE TRENDS
    11. CONCLUSION
  16. Chapter 9: Documenting an Event, and Reports
    1. ABSTRACT
    2. INTRODUCTION
    3. KEY ISSUES
    4. COMPUTER-BUG REPORTS
    5. TRIP REPORTS
    6. REPORTS FOR EXPERIMENTS
    7. CONCLUSION
  17. Chapter 10: Fundamentals of Presentation
    1. ABSTRACT
    2. SELECTING A PRESENTATION TOPIC
    3. SETTING FOR A PRESENTATION
    4. PREPARING FOR A PRESENTATION
    5. MULTIMEDIA
    6. PRESENTATION EQUIPMENT
    7. SUPPLEMENTAL MATERIALS
    8. TALK ADVERTISEMENTS
    9. CONCLUSION
  18. Chapter 11: Delivering a Presentation and More
    1. ABSTRACT
    2. PRESENTATION STYLE
    3. PRESENTATION GENRES
    4. POWERPOINT
    5. KEY SLIDES IN A PRESENTATION
    6. TROUBLE SPOTS
    7. MISCELLANEOUS PRESENTATION HINTS
    8. CONCLUSION
  19. Chapter 12: Writing a Résumé
    1. ABSTRACT
    2. HISTORY AND PURPOSE OF THE RÉSUMÉ
    3. ESSENTIAL PARTS OF A RÉSUMÉ
    4. COMMON PARTS OF A RÉSUMÉ
    5. MISCELLANEOUS PARTS OF A RÉSUMÉ
    6. COMMON PARTS OF A CURRICULUM VITÆ
    7. FINAL CHECKLIST
    8. SUBMITTING A RÉSUMÉ OR CURRICULUM VITÆ
    9. CONCLUSION
  20. Chapter 13: Introduction to LATEX
    1. ABSTRACT
    2. INTRODUCTION
    3. ESSENTIAL CONCEPTS
    4. BASIC-DOCUMENT STRUCTURE
    5. LATEX COMMANDS
    6. STYLE FILES
    7. ENVIRONMENTS
    8. LABELS AND REFERENCES
    9. INSTALLING LATEX
    10. SAMPLE DOCUMENT
    11. CONCLUSION
  21. Compilation of References
  22. About the Author
  23. Related References