Chapter 12. Solving Problems Through Document Design
PREVIEW OF THE CHAPTER
CASE STUDY: Kevin Ersting's Office
Office of International Education ▪ Westminster CollegeLittle Rock, Arkansas
Kevin Ersting arrived at his office in Tollan Hall just after 7:30 A.M. It was a little earlier than he usually got to the office, but today he was excited and a little nervous about proposing his idea for a newsletter for the overseas programs section of the Office of International Education (OIE) in this morning's staff meeting. The OIE was having ...
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