Contents
Chapter 1 INTRODUCTION: WHO NEEDS TEAMWORK?
How This Workbook Can Help Improve Teamwork
How to Use the Contents of the Workbook and the Accompanying CD
Chapter 2 DEFINING THE TEAMWORK COMPETENCY
Chapter 3 ASSESSING THE ORGANIZATIONAL COMPETENCY
Tools for Assessing Competency
A Recommended Assessment Approach
Description of Each Assessment Tool
Chapter 4 GAINING EXECUTIVE BUY-IN: A 90-MINUTE OVERVIEW FOR SENIOR MANAGERS
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