REWARD TEAM RESULTS.
Reward and recognition programs are important motivators for teams, but we still need to reward individuals who make contributions to team results.
Payments under reward and recognition programs can be in the form of either cash or non-cash awards. Non-cash awards are typically merchandise or services that team members select from a catalogue of items. Some experts feel that non-cash awards are more motivational, because each time the person uses the briefcase, clock, or lawnmower, it is a reminder of the event.
Reward programs are payments to teams based on a preannounced formula. The team knows in advance that if we do this, we will get that. For example, one arrangement created for a systems-design team was that if the ...
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