About the Author

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society. Edmondson joined the Business School faculty in 1996 and has taught courses in leadership, organizational learning, and operations management in the MBA and Executive Education programs. Her writings on organizational learning and leadership have been published in more than sixty articles in academic and management journals, and she has consulted widely on these topics for organizations around the world. In 2003, the Academy of Management’s Organizational Behavior division ...

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