Dinner for Two, Please

One of our clients recognized his team for contributing to the overall success of the organization by purchasing gift certificates for dinner at a number of different local restaurants. At a team meeting, he explained clearly what they had contributed and then distributed the certificates based on preferences. Members who were not completely satisfied with their choice traded with their teammates.

In the end, the team leader made sure everyone received a certificate to a restaurant of his or her choice by offering to take back and replace any certificate with one that matched the preference of the person. In an effort to accommodate the diverse interests of the team, the certificates were for family-style restaurants as ...

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