Chapter 8. DEVELOPING A TEAM PLAYER CULTURE

I strongly believe that people will exhibit behaviors that get recognized and rewarded.

Human resources manager, Johnson & Johnson, survey response

Many people in our original survey population believe that team rewards and individual member recognition are the best ways to encourage effective team play. But differences arise in identifying the best method, and there is a gap between the approaches currently used by companies and those that are believed to work best. In our survey of major corporations, we asked people to indicate methods they currently use to create a team player culture. We also asked for a list of recommended methodsapproaches they have not yet tried but ones they believe will work. ...

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