BE COMFORTABLE

WITH AMBIGUITY

So many team situations that you will face are uncertain, unclear and full of doubt. As hard as we might try to reach a certain level of certainty, a degree of ambiguity will almost always be present. And that’s not so bad. In fact, many people believe it’s a good thing, because doubt, lack of clarity, uncertainty and conflicting information are the first steps toward a deeper understanding.

With a team having many stakeholders, each with a different agenda, each providing their view of the world and each wanting different outcomes from the team, it is not surprising that, as a team leader, you will be faced with many ambiguous situations. The effective leader is not only comfortable with ambiguity, he or she sees ...

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