EMPOWERED TEAMS COMMUNICATE!

More specifically, empowered teams communicate effectively with key stakeholders. Stakeholders—anyone who has a “stake” in the work of the team—often hold the key to the team's continuing ability to function effectively as an empowered team. Effective teams use meeting minutes, project summaries, management presentations, informal conversations and many other tools to keep stakeholders informed and comfortable with the team's ability to get the job done well.

Stakeholders get nervous and wary of the team's decision-making capability when they do not know what is going on. In one study of 53 new product development teams, it was reported that managers tended to withdraw power from teams “when they did not have a ...

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