| EMPOWERED TEAMS | ENGAGE KEYSTAKEHOLDERS |
While empowered teams may have freedom to act, they must do so in concert with key stakeholders both inside and outside the organization. Important stakeholders have the ability to help your team clear a smooth path to success or create obstacles that can make the achievement of your goals extremely difficult.
More than 20 years ago, while the rest of us were focusing on internal team dynamics as key determinants of success, Deborah Ancona and her colleagues at MIT were demonstrating that high-performing teams were engaged in more external activity with key stakeholders during all phases of a project than low-performing teams. Ancona identified three types of engagement with stakeholders:
1. Scouting. ...
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