Sending Effective Messages: Some Tips
Own your message. Take responsibility for your message by using “I” sentences. For example, say something like, “I do not feel this project will work,” rather than “some people feel this project will not work.”
Be specific. Provide the listener with as much information as possible to ensure he or she understands the basis for your message. For example, “the data from the Michigan site report for January indicates that the dosage is too low.”
Align your verbal and nonverbal communication. Try to ensure ...
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