Team Communication: 20 Essential Aids

Clear Communication

Discussion Guide:

1.   Display and explain the two charts to the team.

2.   Facilitate a discussion leading to a list of suggestions for reducing the “Arc of Distortion” and achieving clear communication.

3.   Use some of the following questions to help facilitate your discussion:

a)   On a scale of “1” to “10” how often would you say we achieve “effective communication” as depicted in the first chart?

b)   What are the main causes of the “Arc of Distortion” on our team?

c)   What are the factors that that cause the actual message received to be different than the intended message?

d)   What role does the Sender play in creating the distortions?

e)   What role does the Receiver play in creating the distortions?

f)   What can ...