Chapter . What is an SME?
The subject matter expert (SME), often pronounced sh-mee, is someone with more qualified expertise in performing a specific job, task, or skill than anyone else in your organization. Why are SMEs so important to training and performance? First, in today's environment of using less dollars to conduct top-notch training and get the biggest return-on-investment (ROI), using SMEs to train makes a lot of economic sense. Most organizations already employ SMEs to carryout their everyday business. Why not tap your internal smarts to benefit the organization as a whole?
Second, who better to conduct training than those individuals with the most expertise in a certain field? It can take training generalists weeks, if not months, ...
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