Teach Yourself VISUALLY Salesforce.com

Chapter 2: Using the Sales Cloud

The Salesforce Sales Cloud provides complete support for sales and marketing professionals. Campaign, lead, and opportunity management records create a foundation for selling and marketing products and services. These Salesforce automation tools track and provide insight into converted leads, show visibility into the opportunity pipeline, and report your organization’s marketing return on investment.

Create a New Lead

Convert a Lead

Create a New Account

Create a New Contact

Create a List View

Create an E-mail Template

Send a Single E-mail

Send a Mass E-mail

Create a New Opportunity

Create Products

Create Activities ...