Copyright

June 2001 • Issue 0106

C O N T R I B U T I N GA U T H O RLinda J. Elengold5268 Bright Dawn CourtColumbia, MD 21045Tel: 301.596.5591Fax: 410.997.7946Email: linda-e@home.com

Linda J. Elengold specializes in the application of adult learning theory, user-centered design, and business process reengineering. She has used Instructional Systems Design methodology to analyze, design, develop, and evaluate interactive multimedia, computer-based and Web-based training, instructor-led training, online help systems, job aids, and electronic performance support systems.

Editor

Cat Sharpe Russo

Managing Editor

Stephanie Sussan

Production Design

Kathleen Schaner

Info-line Consultant

Phil Anderson

Organizational Effectiveness Consulting Group

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