18. Case Study—Creating a Corporate Taxonomy (Glossary)

The fictional Ark and Ladder Company has been in existence for more than 50 years. Ark and Ladder makes toys and books for children. In recent years, the company has expanded to children’s clothing and eating utensils. The company started out small, but over the years has expanded to a surprisingly large size. The company has not had a national outreach until about a decade ago when it acquired an overseas competitor. Since then, through a series of mergers, the company has grown in size beyond anyone’s imagination.

A Technological Jumble

The IT infrastructure has grown as well. Through the homegrown systems, acquisitions, and mergers, the IT function includes practically every known technology. ...

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