Introduction
I'm too impatient to read book introductions—why waste time reading about what I'm about to read? Why not just cut to the chase and get to the meat of the matter? I'm sure I've missed some important information in these books because of my carnivorous reading style, but because I can't stand to wade through lengthy introductions, I'm going to make this short.
You're reading this book because you
Manage someone who is abrasive
Work with someone who is abrasive
Work for someone who is abrasive
In other words, you are the superior, peer, or subordinate of an abrasive manager. You are tired, frustrated, and distressed. You have either tried everything you can think of to tame the abrasive manager's aggressive behavior, to no avail, or you ...
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