Talk, Inc.

ACKNOWLEDGMENTS

Talk, Inc. is the product of a great many conversations. It started with a conversation between the two of us about the current state of play in the field known traditionally as corporate communication. We knew that organizational life, along with the competitive environment that surrounds it, has undergone wave after wave of disruptive change in recent years. We also knew that the apparatus of communication—the tools, the channels—have been changing just as quickly and no less disruptively. But we wondered: Have organizational leaders responded to those changes by significantly altering the way they manage communication to, from, and among their people? And if so, how has that shift affected the way these leaders run (or power ...