Foreword

Business books about managing human capital are not new. Writing about how to manage, inspire, and engage employees is as old as industry. But the subject of those books is typically focused on HR functional practices or individual management methods. In such contexts, much has been written about the struggle to fund costly HR programs—as well as positing that investing in people is critical, yet being unable to prove its value.

This book is unlike one you’ve ever read about human capital management.

The fact is, during the lifetime of the average senior executive today, the world’s developed economies have shifted from being primarily industrial to primarily knowledge-driven. In the industrial work of making and moving things, workers ...

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