CHAPTER 6

WORKFORCE MANAGEMENT AND SUSTAINABILITY

A COMMON COMPLAINT AMONG HR professionals is that many business leaders and employees view HR and its work as compliance centered and transactional—that is, focused on keeping the organization out of legal trouble, doing the chores needed to get employees on and off the payroll, performing other mundane tasks.

By contrast, many HR leaders would prefer to play a strategic role in which they are seen as valued business partners within their organi­zations, participating in the broader decision-making processes that shape the future of the organization and helping to determine its success or failure. Many companies, including GE, PepsiCo, Starbucks, Uni­lever, and Procter & Gamble, work with HR in ...

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