CHAPTER 6 
They’re In: Now What?
What Is Onboarding?
Since the mid-1990s, onboarding has been “on the radar” of most HR managers inside larger organizations. Michael Watkins in his book The First 90 Days made onboarding a relevant business topic, and many organizations followed his lead and created onboarding experiences for their new hires. Unfortunately, however, these experiences varied wildly and had mixed results. Some organizations defined onboarding as something similar to orientation, whereas others left it to the new hires themselves and ...
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