4
The Make-Versus-Buy Decision
Chapter 3 lays out the talent management challenge facing employers: it is extraordinarily difficult to forecast business needs and even more difficult to estimate needs for talent. At the same time you can no longer be certain that the talent you have in your organization and in your development pipelines will stay put. Despite this uncertainty, employers must find ways to make sure that they can meet the future demand for talent. Mistakes lead to expensive talent shortfalls or layoffs. To find a solution to that challenge, we can borrow lessons from operations research.
One way to understand what talent management means in practice is to think about how things would work if there were no systematic effort to ...
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