Chapter 6. Information and Decision Making
Front and center: That is where information about talent and organizational capabilities should be in an HC-centric organization. The right kind of human capital information is critical when it comes to decisions about strategic planning, organization design, and change management. But how can an organization determine what information it needs, and then get it to the right individuals?
Most companies track the human capital basics: how many employees they have, what their benefit and wage costs are, and the demographic characteristics of the workforce (age, diversity, and so on). And some collect attitude survey data on engagement, motivation, and satisfaction. But when it comes to issues of talent development, ...
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