CHAPTER 5

The Nuts and Bolts of Positive Performance Management (PPM)

The fundamental belief underlying Positive Performance Management (PPM) is this: Leaders and their employees must strive to make performance reviews complete, honest, and timely.

As a leader, it is critical that you engage in crucial conversations to let employees know where they stand at all times. In the course of executing PPM, you should hold yourself to the highest standards of character, always being fair and honest and never injuring a person’s sense of dignity and self-worth. Ultimately, by holding yourself to the highest standards of character, you enable your employees the free will to make whatever decision that’s in their best interest, whether such a decision involves ...

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