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Building the Foundations for Talent Measurement

For some readers, the suggestion of a chapter dealing with foundations, infrastructure, and—dare we even say it—policy may sound dreadfully dull. But as we hope that we will show it is anything but dull. Indeed, getting these issues right is possibly the single biggest opportunity that firms have to maximize the impact and value of talent measurement. This is because what these issues tend to affect most is what you can do with the outputs and results of measurement. And even the best tools are only as valuable as what you can do with the results. Consequently, these seemingly fringe tasks are in fact a critical part of the measurement process. Not done right, they are one of the main reasons ...

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