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Talent Intelligence: What You Need to Know to Identify and Measure Talent

Book Description

The challenge with most companies' talent intelligence is that it is just not that intelligent.

Having good talent intelligence—an accurate understanding of the skills, expertise, and qualities of people—is essential for the people decisions that all businesses make. Yet despite its vital importance, most organizations appear to be failing at this critical task. The reason lies in talent measurement: how companies produce their talent intelligence and then use it.

Written by Nik Kinley and Shlomo Ben-Hur—two experts in the field—this book draws on the latest research to show how businesses can transform the value and impact of their talent intelligence to make sure they get the right people in the right roles. When that happens, all their talent management and development activities are built on an accurate understanding of the talent available to them.

Filled with illustrative examples, the book shows how to overcome the stumbling blocks that stand in the way of successful talent intelligence and reveals step-by-step what organizations need to measure, how they can best do so, and how they can successfully implement measurement and use the results.

As the authors explain, knowing what methods and tools to use is just part of the challenge: the bigger issue for many firms is ensuring they know how to use them and make the best use of the intelligence they provide.

Table of Contents

  1. Cover
  2. More Praise for Talent Intelligence
  3. Title page
  4. Copyright page
  5. Dedication
  6. Acknowledgments
  7. About the Authors
  8. 1: Talent Measurement: Is It Measuring Up?
    1. The Hidden Role of Talent Measurement
    2. Why Talent Measurement Matters More Than Ever Before
    3. The Ineffectiveness of Most Talent Measurement
    4. Why Talent Measurement Is Not Working
    5. The Purpose of This Book
  9. 2: Standard Measures of Talent: How Good Are They Really?
    1. Finding Dependable Measures of Talent
    2. Values, Social Skills, and Other Possible Signs of Talent
    3. Finding a Way Forward
  10. 3: Rethinking Measurement: How Best to Predict Success
    1. Three Principles for Deciding What to Measure
    2. Measuring Potential
    3. From Talent Measurement to Talent Matching
    4. Changing Talent Measurement
  11. 4: Tools of the Trade: Eight Processes for Gathering Data
    1. Two Basic Ways of Measuring Talent
    2. Eight Less Biased Methods for Measuring Talent or Fit
  12. 5: Choosing the Best Methods and Tools for Your Business
    1. Key Issues in Choosing Tools
    2. Making the Choice
  13. 6: Building the Foundations for Talent Measurement
    1. Why Foundations Are Often Missing
    2. Four Things You Must Do to Make Measurement Work
    3. Two Things You Need to Think About
    4. The Final Foundation: Linking Measurement to Performance
    5. Proceeding from a Sound Base
  14. 7: Getting the Most from Measurement Results
    1. Using Results Consistently Well
    2. Using Measurement Data to Do More
    3. Building a Culture of Measurement
    4. Spreading the Expertise
  15. 8: Sourcing the Expertise You Need
    1. Sources of Expertise
    2. Types of Experts
    3. Using Vendors
    4. On Track for Successful Implementation
  16. 9: Making Measurement Work
    1. Four Steps to Making Measurement Work
    2. Transforming the Market
  17. Appendix: Frequently Asked Questions
  18. Index