Chapter 2. 8 Quick Troubleshooting Steps

If you want a quick fix for a general iPhone problem, and you don't want to read more than absolutely necessary, you may prefer the shotgun approach of trying a series of common fixes and hoping that one works. If that describes you, here's the list you want.

Try each solution in order until one (hopefully) works:

  1. Hold down the Home button for 6 seconds (described in Handling Freezes and Crashes, p. 76).

  2. Restart the iPhone (p. 80).

  3. Force Restart the iPhone (p. 81).

  4. Update the iPhone (p. 76) to be sure you have the latest version of the iPhone's software.

  5. Resync the iPhone. If you get an error, run through the tests suggested in Solve Sync Failures and Errors (p. 25).

  6. Reset (p. 82) the settings that you've made ...

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