Quick Troubleshooting Guide

If you need quick help, here’s the starting point. I first look at handling a locked-up base station and then give tips for solving common problems, including problems with Personal Hotspot on an iOS device.

Resetting a Locked-up Base Station

If an AirPort Extreme, AirPort Express, or Time Capsule appears neither in the Wi-Fi menu as an available network nor in AirPort Utility as an available base station, or AirPort Utility identifies it as missing, try these steps in order:

Check for a Local Connection ...

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