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Systems Thinking, 3rd Edition by Jamshid Gharajedaghi

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Chapter 11. Butterworth Health System
Butterworth Health System redesigns itself around a concept of care that makes a significant break from the current practice. The present health-care system has its origin in sickness care. The cost-recovery aspect of a sickness-based health-care system has been associated with three basic conceptions — fee for service, cost plus operation, and third-party payer — with no mechanism of self-control. The system has fueled an insatiable demand with an uncontrollable increasing cost. The new design tries to dissolve the structural conflict among patients, providers, payers, and administrators of the health-care system in such a way that they complement each other without any of them being compromised. A multidimensional ...

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