Contents at a Glance
Part I Service Manager Overview and Concepts
2 Service Manager 2010 Overview
3 MOF, ITIL, and Service Manager
4 Looking Inside Service Manager
Part II Planning and Installation
6 Planning Complex Configurations
7 Installing Service Manager 2010
Part III Service Manager Operations
13 IT Management: Governance, Risk Management, and Compliance
Part IV Administering Service Manager
16 Planning Your Customization
Get System Center Service Manager 2010 Unleashed now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.