Summary

This chapter covered the on-premise cross-platform support agents for Linux/UNIX and OS X. It looked at the supported operating systems, the cross-platform architecture, and at how the agent handles communications. It covered in-depth how each agent installs and the requirements to install the agent. It described the agent components and covered step by step custom inventory. The chapter also looked at commands you can use to force client actions, the log files created by the agents, where they are located, and how to view them.

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