You are previewing System Center 2012 Operations Manager Unleashed, Second Edition.
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System Center 2012 Operations Manager Unleashed, Second Edition

Book Description

This is the first comprehensive Operations Manager 2012 technical resource for every IT implementer and administrator. Building on their bestselling OpsMgr 2007 book, three Microsoft System Center Cloud and Data Center Management MVPs thoroughly illuminate major improvements in Microsoft’s newest version–including new enhancements just added in Service Pack 1.

You’ll find all the information you need to efficiently manage cloud and datacenter applications and services in even the most complex environment. The authors provide up-to-date best practices for planning, installation, migration, configuration, administration, security, compliance, dashboards, forecasting, backup/recovery, management packs, monitoring including .NET monitoring, PowerShell automation, and much more.

Drawing on decades of enterprise and service provider experience, they also offer indispensable insights for integrating with your existing Microsoft and third-party infrastructure.

Detailed information on how to…

  • Plan and execute a smooth OpsMgr 2012 deployment or migration

  • Move toward application-centered management in complex environments

  • Secure OpsMgr 2012, and assure compliance through Audit Collection Services

  • Implement dashboards, identify trends, and improve forecasting

  • Maintain and protect each of your OpsMgr 2012 databases

  • Monitor virtually any application, environment, or device: client-based, .NET, distributed, networked, agentless, or agent-managed

  • Use synthetic transactions to monitor application performance and responsiveness

  • Install UNIX/Linux cross-platform agents

  • Integrate OpsMgr into virtualized environments

  • Manage and author management packs and reports

  • Automate key tasks with PowerShell, agents, and alerts

  • Create scalable management clouds for service provider/multi-tenant environments

  • Use OpsMgr 2012 Service Pack 1 with Windows Server 2012 and SQL Server 2012

  • Table of Contents

    1. Title Page
    2. Copyright Page
    3. Contents at a Glance
    4. Table of Contents
    5. About the Authors
    6. About the Contributors
    7. Dedication
    8. Acknowledgments
    9. We Want to Hear from You!
    10. Reader Services
    11. Foreword
    12. Introduction
      1. Fast Track: A Quick Look at What’s New
      2. Part I. Operations Management Overview and Concepts
      3. Part II. Planning and Installation
      4. Part III. Moving Toward Application-Centered Management
      5. Part IV. Administering System Center 2012 Operations Manager
      6. Part V. Service-Oriented Monitoring
      7. Part VI. Beyond Operations Manager
      8. Part VII. Appendixes
      9. Disclaimers and Fine Print
    13. Part I. Operations Management Overview and Concepts
      1. Chapter 1. Operations Management Basics
        1. Ten Reasons to Use Operations Manager
        2. The Problem with Today’s Systems
        3. Operations Management Defined
        4. Microsoft’s Strategy for Operations Management
        5. Managing System Health
        6. Bridging the Operations Management Gap
        7. Overview of Microsoft System Center
        8. The Value Proposition of Operations Manager
        9. Summary
      2. Chapter 2. What’s New in System Center 2012 Operations Manager
        1. The History of Operations Manager
        2. Introducing System Center 2012 Operations Manager
        3. Terminology and Concepts
        4. Summary
      3. Chapter 3. Looking Inside OpsMgr
        1. Architectural Overview
        2. Windows Services
        3. OpsMgr Communications Channels
        4. How Does OpsMgr Do It?
        5. Presentation Layer Scenarios
        6. Fast Track
        7. Summary
    14. Part II. Planning and Installation
      1. Chapter 4. Planning an Operations Manager Deployment
        1. Envisioning Operations Manager
        2. Planning Operations Manager
        3. Sample Designs
        4. Fast Track
        5. Summary
      2. Chapter 5. Installing System Center 2012 Operations Manager
        1. Planning Your Implementation
        2. Installation Prerequisites
        3. Recommended Order of Installation
        4. Single Server Deployment
        5. Multiple Server Deployment
        6. Installing Audit Collection Services
        7. Installing Agents on Servers
        8. Importing Windows Server Management Packs
        9. Removing OpsMgr
        10. Troubleshooting Your Installation
        11. Summary
      3. Chapter 6. Upgrading to System Center 2012 Operations Manager
        1. Planning Your Upgrade
        2. RMS and Gateway Upgrade Challenges
        3. Using the Upgrade Helper Management Pack
        4. Performing an In-Place Upgrade
        5. Performing a Multi-Homed Upgrade
        6. Case Studies
        7. Summary
    15. Part III. Moving Toward Application-Centered Management
      1. Chapter 7. Configuring and Using System Center 2012 Operations Manager
        1. Introducing the Operations Console
        2. Configuring the Operations Console
        3. Using the Operations Console
        4. Fast Track
        5. Summary
      2. Chapter 8. Installing and Configuring Agents
        1. Understanding Core Concepts
        2. Discovering and Deploying Agents
        3. Managing Agents
        4. Troubleshooting Tips
        5. Fast Track
        6. Summary
      3. Chapter 9. Complex Configurations
        1. Implementing High Availability
        2. High Availability with Resource Pools
        3. Managing the RMS Emulator Role
        4. WAN Links and Gateways
        5. Multi-Homing Agents
        6. Connected Management Groups
        7. Designing for Distributed Environments
        8. Fast Track
        9. Summary
      4. Chapter 10. Security and Compliance
        1. Securing Operations Manager
        2. Using Audit Collection Services
        3. Fast Track
        4. Summary
      5. Chapter 11. Dashboards, Trending, and Forecasting
        1. Built-in Dashboard Functionality
        2. Prebuilt Dashboards
        3. Additional Dashboard Options
        4. Reports, Trending, Forecasting, and Capacity Planning
        5. Fast Track
        6. Additional Reference Links
        7. Summary
    16. Part IV. Administering System Center 2012 Operations Manager
      1. Chapter 12. Backup and Recovery
        1. Roles of Key OpsMgr Files and Databases
        2. Establishing a Backup Schedule
        3. Database Grooming and Maintenance
        4. Backing Up and Restoring the SQL Server Databases
        5. Backing Up Key Files
        6. Using Data Protection Manager
        7. Disaster Recovery Planning
        8. Fast Track
        9. Summary
      2. Chapter 13. Administering Management Packs
        1. Management Packs Defined
        2. Management Pack Elements
        3. Sealing Management Packs
        4. Finding Management Pack Information
        5. Planning for Deployment
        6. Managing Management Packs
        7. Fast Track
        8. Summary
      3. Chapter 14. Monitoring with System Center 2012 Operations Manager
        1. The Importance of Monitoring
        2. About Rules
        3. Using Monitors
        4. About Alerts
        5. Adding Knowledge
        6. Locating Rules and Monitors in the Operations Console
        7. Using Overrides
        8. Creating Custom Resolution States
        9. Maintenance Tuning
        10. Maintenance Mode in OpsMgr
        11. Resource Kit Utilities
        12. Fast Track
        13. Summary
    17. Part V. Service-Oriented Monitoring
      1. Chapter 15. Monitoring .NET Applications
        1. What Is APM?
        2. APM Architecture
        3. Installing APM and Configuring .NET Application Monitoring
        4. APM in the Operations Manager Console
        5. Troubleshooting Applications Using the Application Diagnostics Console
        6. Using the Application Advisor Console
        7. Understanding APM Rules
        8. APM Global Configuration Options
        9. Sensitive Data Considerations
        10. Advanced APM Architecture
        11. For AVIcode 5.7 Customers
        12. New with Service Pack 1
        13. Summary
      2. Chapter 16. Network Monitoring
        1. Features and Capabilities
        2. Network Monitoring Considerations
        3. About SNMP
        4. Using Run As Accounts
        5. Discovering Network Devices
        6. Monitoring Network Devices
        7. Real World Scenarios
        8. Fast Track
        9. Summary
      3. Chapter 17. Using Synthetic Transactions
        1. Introducing Synthetic Transactions
        2. Management Pack Templates
        3. Predicting Behavior by Simulation
        4. Watcher Nodes
        5. Monitoring Web Applications
        6. Using OLE DB to Monitor Databases
        7. Monitoring Network Devices Through Port Activity
        8. Using Synthetic Transactions in Application Monitoring
        9. Fast Track
        10. Summary
      4. Chapter 18. Distributed Applications
        1. Distributed Applications Overview
        2. Predefined Distributed Applications
        3. Enterprise Health Monitoring
        4. Creating a Distributed Application Health Model
        5. Fast Track
        6. Summary
      5. Chapter 19. Client Monitoring
        1. Client Monitoring Features
        2. Monitoring Client Machines
        3. Monitoring Agentless Systems
        4. Monitoring Agent-Managed Systems
        5. Fast Track
        6. Summary
    18. Part VI. Beyond Operations Manager
      1. Chapter 20. Interoperability and Cross Platform
        1. Supported Platforms and Requirements
        2. Cross Platform Agent Architecture
        3. Cross Platform Agent Deployment
        4. Using Management Pack Templates
        5. Introducing Application Performance Monitoring
        6. Enabling Deep Monitoring of JEE Applications
        7. JEE Application Monitoring Templates
        8. Notes on UNIX Commands
        9. Fast Track
        10. Summary
      2. Chapter 21. System Center 2012 Integration
        1. Service Manager Integration
        2. Virtual Machine Manager Integration
        3. Data Protection Manager Integration
        4. Configuration Manager Integration
        5. Orchestrator Integration
        6. Bringing It All Together in the Microsoft Private Cloud
        7. Visualization of Private Cloud Components
        8. Private Cloud Reporting
        9. Fast Track
        10. Summary
      3. Chapter 22. Authoring Management Packs and Reports
        1. Authoring Concepts
        2. Getting Started with Authoring
        3. Writing the Management Pack
        4. Fast Track
        5. Summary
      4. Chapter 23. PowerShell and Operations Manager
        1. Windows PowerShell Cmdlet Primer
        2. What’s New in Operations Manager 2012 PowerShell
        3. Working with Agents
        4. Managing Maintenance Mode
        5. Working with Alerts
        6. Administering Resource Pools
        7. Managing Licensing
        8. Managing the RMS Emulator
        9. Database Cmdlets
        10. Creating Overrides in Bulk
        11. Exploring Classes and Instances
        12. Managing Notification Subscriptions
        13. Scripting Recurring Tasks
        14. Fast Track
        15. Summary
      5. Chapter 24. Operations Manager for the Service Provider
        1. OpsMgr and Service Delivery
        2. The Management Cloud
        3. Certificates and OpsMgr
        4. Multi-Tenant OpsMgr
        5. The Customer Network
        6. Introducing Service Provider Foundation
        7. Fast Track
        8. Summary
    19. Part VII. Appendixes
      1. Appendix A. OpsMgr By Example: Configuring and Tuning Management Packs
        1. Office SharePoint 2010
        2. Lync Server 2010
        3. Dell Management Pack
        4. Network Monitoring
        5. System Center 2012 Configuration Manager
        6. System Center 2012 Orchestrator
        7. Windows Azure Applications
        8. Windows Server Operating System
      2. Appendix B. Performance Counters
        1. Counters Maintained by the Monitored Computer
        2. Counters Maintained by the Management Server
        3. Counters Maintained by the OpsMgr Connector
        4. Counters Maintained by the ACS Collector
      3. Appendix C. Registry Settings
        1. About the Registry
        2. Operations Manager-Related Registry Keys
      4. Appendix D. Reference URLs
        1. General Resources
        2. Microsoft’s OpsMgr Resources
        3. Blogs
        4. OpsMgr Shell
        5. PowerShell Information
        6. Cross Platform
        7. System Center
        8. Public Forums
      5. Appendix E. Available Online
        1. Database Scripts
        2. PowerShell Failover Scripts
        3. Cloning Notification Subscriptions
        4. Post Upgrade Cleanup Task
        5. Discovery and Agent Activity
        6. Creating a Report User Role
        7. Obtaining SNMP Information
        8. ACS Database Sizing
        9. Virtual Machine Manager Dashboards
        10. Backing Up Your Management Group
        11. Authoring Files
        12. Live Links
    20. Index