Six Sigma

Six Sigma is a business management strategy, originally developed by Motorola, which seeks to identify and remove the causes of defects and errors in manufacturing and business processes. The Six Sigma process improvement originated in 1986 from Motorola’s drive toward reducing defects by minimizing variation in processes through metrics measurement. Applications of the Six Sigma project execution methodology have since expanded to incorporate practices common in TQM and Supply Chain Management; this includes customer satisfaction and developing closer supplier relationships.

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