CHAPTER 10Your Voice Is a Communication Tool

Volume, tone, cadence, and enunciation are all crucial in any communication. Your voice is an important communication tool and you need to use it effectively. Keep a steady cadence with appropriate pauses. Don’t talk too quickly or too slowly. Talking too slowly conveys that you’re a boring person or don’t have much energy. You will lose people’s attention as they nod off to your droning. Think of them as having a mental TV remote to click you off and see what’s on another channel. You can prevent that from happening by being interesting, lively, fun, and informative. If you talk too slowly, they will also dismiss what you are saying. They won’t want to talk to you and they’ll work with someone else ...

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