About the Authors

Robert B. Handfield is the Bank of America Distinguished University Professor of Supply Chain Management in the College of Management at North Carolina State University. He is the founder and Director of the Supply Chain Resource Consortium at NC State (http://scrc.ncsu.edu). Handfield is recognized for his expertise in supply chain management, new product development, and collaborative systems. He serves as the Editor-in-Chief of the Journal of Operations Management, Associate Editor of Decision Sciences Journal, Editorial Columnist on supply chain management for APICS: The Performance Advantage, and Editorial Advisor for the Supply Chain Management Review.

Ernest L. Nichols, Jr. is Associate Professor of Supply Chain and Operations ...

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