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Supply Chain Metrics that Matter

Book Description

How to Conquer the Effective Frontier and Drive Improved Value in Global Operations

Growth has slowed. Volatility has increased and the world is more global. Brands are defined by innovation and services. Supply chain excellence matters more than ever. It makes a difference in corporate performance.

One cannot snap their fingers and deliver supply chain success. It happens over the course of many years. It is measured in inches not miles. In this book, the author evaluates the progress of over a hundred companies over the period of 2006-2013.

Success drives value. The effective supply chain makes a difference in winning a war, saving a patient, and driving commerce; but it also makes a difference in a community having clean air, potable water, and a standard of living. Mistakes are hard to overcome. Supply Chain Metrics that Matter tells this story. The book links corporate financials to supply chain maturity. In the book, the author analyzes which metrics matter.

The author Lora M. Cecere is a supply chain researcher as well as an authority in supply chain technology. She helps companies gain first mover advantage. In the book, Cecere provides concrete, actionable steps to align and balance the supply chain to drive value. The book explores the crossover between supply chain efficiency and financial growth with topics such as:

  • Outlining the metrics that matter, the metrics that don't

  • Progress in industry sub-segment in improving inventory, cash, productivity and margin

  • The management techniques that improve performance

  • Sharing insights on how metrics change as the supply chain matures

  • The roadmap to improve performance.

  • Today, supply chains are global and dynamic. They are rapidly evolving. Companies that constantly seek out new solutions and opportunities for improvement drive differentiation. In a market where growth is stalled and many companies are stuck in driving supply chain performance, this book provides a clear, concise framework for a more modern, effective supply chain.

    Table of Contents

    1. Title Page
    2. Copyright
    3. Dedication
    4. Foreword
    5. Preface
    6. Acknowledgments
    7. Chapter 1: Starting the Journey
      1. Meet Joe
      2. Setting Metrics Targets
      3. The Journey
      4. Agility
      5. Evolution
      6. Conclusion
      7. Notes
    8. Chapter 2: Managing Metrics on the Effective Frontier
      1. The Connection of Metrics to the Business Strategy
      2. Managing Metrics as a Complex System
      3. Using the Metrics Maturity Model to Drive Change
      4. Aligning on Asset Strategies
      5. Managing Change
      6. Conclusion
      7. Notes
    9. Chapter 3: Using Value Network Strategies to Move to the Next Level on the Frontier
      1. Managing What You Can't Control
      2. Building the Guiding Coalition
      3. Educating the Organization to Take the First Step
      4. Conclusion
      5. Notes
    10. Chapter 4: A Strategy Session on Managing Value Networks
      1. Addressing Organizational Tensions
      2. The Strategy Day
      3. The Journey: Becoming Market-Driven
      4. Risk Management: A Catalyst for Driving Balance and Resiliency?
      5. Can Corporate Social Responsibility Be an Impetus to Drive Alignment and Build Market-Driven Value Networks?
      6. Sales and Operations Planning to Drive Balance and Resiliency
      7. Moving to the Next Level of the Effective Frontier
      8. Conclusion
      9. Notes
    11. Chapter 5: What Drives Value in the Value Network?: Industry Progress in Consumer Value Chains
      1. The Questions
      2. Leveling the Playing Field
      3. The Supply Chain Index
      4. The Consumer Value Chain Journey
      5. Wrapping Up the Strategy Workshop
      6. Conclusion
      7. Notes
    12. Chapter 6: What Drives Value in the Value Network?: Industry Progress in the Health-Care Value Chain
      1. What Is Value?
      2. Who Is the Customer?
      3. Where Are We Headed?
      4. The Health-Care Value Chain
      5. Hospitals
      6. Pharmaceutical Industry
      7. Medical Device Manufacturers
      8. Conclusion
      9. Notes
    13. Chapter 7: What Drives Value in the Value Network?: Industry Progress in the Industrial Value Chain
      1. Understanding the Industrial Value Network
      2. High-Tech and Electronics
      3. Semiconductor Industry
      4. Conclusion
      5. Notes
    14. Chapter 8: What Drives Value in the Value Network?: Industry Progress in the Automotive Value Chain
      1. Automotive Progress on the Index
      2. Review of the Automotive Industry
      3. Moving Forward with Project Orbit
      4. Notes
    15. Chapter 9: The Smoke Clears
      1. Reflections
      2. Joe's Story
      3. Reflections
    16. Appendix: The Methodology
      1. Understanding the Financial Chain Ratios
      2. Index Methodology
    17. About the Author
    18. Index
    19. End User License Agreement