Case 5
Zapak Ltd
Service Supply Chain Delivery Optimization
Zapak Ltd is the global leader in verification, testing, inspection and certification services. It has excellent geographical network with an employee strength of 42, 000 spread over 845 offices, 338 laboratories located in 102 countries. Zapak is basically a service provider.
In 2007, Zapak was involved in the replacement of 700 laptops and desktops in their offices spread over different locations in India. The new machines were to be procured from Lenovo, Singapore, as per the global contract. The first consignment of 200 machines was dispatched to Chennai in July 2007 and the same was to be shipped to 34 offices throughout the country. Figure 1 illustrates the material flow in distribution ...
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