Supply Chain Management: A Global Perspective

Chapter 3

Network and System Design

LEARNING OBJECTIVES

After completing this chapter, you should be able to:

1. Describe the supply chain as a system of processes.
2. Understand how to manage processes across the supply chain.
3. Explain system constraints and variation in managing a supply chain network.
4. Describe the stages of supply chain integration.
5. Describe key factors in designing a supply chain structure.
6. Explain enterprise resource planning (ERP) as a system integration technology.

Chapter Outline

• The Supply Chain System

  Processes Across the Supply Chain

  What is a Business Process?

  Managing Supply Chain Processes

• Understanding Processes: Theory of Constraints (TOC)

  System Constraints

  System Variation

  Capacity Implications

• Integration of Supply Chain Processes

  Stages of Integration

  Vertical Integration Versus Coordination

• Designing Supply Chain Networks

  Supply Chain Structure and Management

  Designing Segmented Structures

• Enterprise Resource Planning (ERP)

  IT as an Enabler of SCM

  What is ERP?

  ERP Configuration

  ERP Implementation

• Chapter Highlights
• Key Terms
• Discussion Questions
• Problems
• Case Study: Boca Electronics, LLC

In 1949, Mr. Kihachiro Onitsuka began making basketball shoes out of his living room in Kobe, Japan. He chose to make sports shoes as he thought this to be ...