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Supply Chain Management: A Global Perspective

Book Description

Existing supply chain management books focus on logistics, operations management, and purchasing. Sanders provides supply chain managers with a completely unique approach, presenting SCM from a balanced, integrative, and business-oriented viewpoint. Rather than examining SCM as an offshoot of other business functions, this book discusses it as a boundary-spanning function that is intertwined with other organizational functions. It contains extensive pedagogy and solved problems to make difficult concepts easy to understand. A rich set of current examples are also included to make the material more relevant. Supply chain managers will finally have a resource that takes the business perspective.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. BRIEF CONTENTS
  5. CONTENTS
  6. PREFACE
    1. GOALS OF THE BOOK
    2. FEATURES
    3. INSTRUCTOR RESOURCES
    4. ACKNOWLEDGMENTS
    5. SPECIAL THANKS
  7. Chapter 1: Introduction To Supply Chain Management
    1. WHAT IS SUPPLY CHAIN MANAGEMENT (SCM)?
    2. THE BOUNDARY-SPANNING NATURE OF SCM
    3. THE RISE OF SCM
    4. CHARACTERISTICS OF A COMPETITIVE SUPPLY CHAIN
    5. TRENDS IN SCM
    6. CAREERS IN SCM AND PROFESSIONAL ORGANIZATIONS
    7. CHAPTER HIGHLIGHTS
    8. KEY TERMS
    9. DISCUSSION QUESTIONS
    10. CASE STUDY: MCNULTY'S MUSCULAR MATERIALS (MMM)
    11. CASE QUESTIONS
    12. REFERENCES
  8. Chapter 2: Supply Chain Strategy
    1. WHAT IS SUPPLY CHAIN STRATEGY?
    2. ACHIEVING A COMPETITIVE ADVANTAGE
    3. BUILDING BLOCKS OF SUPPLY CHAIN STRATEGY
    4. SUPPLY CHAIN STRATEGIC DESIGN
    5. STRATEGIC CONSIDERATIONS
    6. PRODUCTIVITY AS A MEASURE OF COMPETITIVENESS
    7. CHAPTER HIGHLIGHTS
    8. KEY TERMS
    9. DISCUSSION QUESTIONS
    10. PROBLEMS
    11. CASE STUDY: SURPLUS STYLES
    12. CASE QUESTIONS
    13. REFERENCES
  9. Chapter 3: Network and System Design
    1. THE SUPPLY CHAIN SYSTEM
    2. UNDERSTANDNG PROCESSES: THEORY OF CONSTRAINTS (TOC)
    3. INTEGRATION OF SUPPLY CHAIN PROCESSES
    4. DESIGNING SUPPLY CHAIN NETWORKS
    5. ENTERPRISE RESOURCE PLANNING (ERP)
    6. CHAPTER HIGHLIGHTS
    7. KEY TERMS
    8. DISCUSSION QUESTIONS
    9. PROBLEMS
    10. CASE STUDY: BOCA ELECTRONICS, LLC
    11. CASE QUESTIONS
    12. REFERENCES
  10. Chapter 4: Marketing
    1. WHAT IS MARKETING?
    2. CUSTOMER-DRIVEN SUPPLY CHAINS
    3. DELIVERING VALUE TO CUSTOMERS
    4. CHANNELS OF DISTRIBUTION
    5. CHAPTER HIGHLIGHTS
    6. KEY TERMS
    7. DISCUSSION QUESTIONS
    8. CASE STUDY: GIZMO
    9. CASE QUESTIONS
    10. REFERENCES
  11. Chapter 5: Operations Management
    1. WHAT IS OPERATIONS MANAGEMENT (OM)?
    2. PRODUCT DESIGN
    3. PROCESS DESIGN
    4. FACILITY LAYOUT
    5. LINE BALANCING IN PRODUCT LAYOUTS
    6. PROCESS AUTOMATION
    7. CHAPTER HIGHLIGHTS
    8. KEY TERMS
    9. DISCUSSION QUESTIONS
    10. PROBLEMS
    11. REFERENCES
  12. Chapter 6: Sourcing
    1. WHAT IS SOURCING?
    2. THE SOURCING FUNCTION
    3. SOURCING AND SCM
    4. MEASURING SOURCING PERFORMANCE
    5. CHAPTER HIGHLIGHTS
    6. KEY TERMS
    7. DISCUSSION QUESTIONS
    8. PROBLEMS
    9. CLASS EXERCISE: TOYOTA
    10. CASE STUDY: SNEDEKER GLOBAL CRUISES
    11. CASE QUESTIONS
    12. REFERENCES
  13. Chapter 7: Logistics
    1. WHAT IS LOGISTICS?
    2. LOGISTICS TASKS
    3. TRANSPORTATION
    4. WAREHOUSING
    5. THIRD-PARTY LOGISTICS (3PL) PROVIDERS
    6. CHAPTER HIGHLIGHTS
    7. KEY TERMS
    8. DISCUSSION QUESTIONS
    9. PROBLEMS
    10. CASE STUDY: STRATEGIC SOLUTIONS INC.
    11. REFERENCES
  14. Chapter 8: Forecasting & Demand Planning
    1. WHAT IS FORECASTING?
    2. THE FORECASTING PROCESS
    3. TYPES OF FORECASTING METHODS
    4. TIME SERIES FORECASTING MODELS
    5. CAUSAL MODELS
    6. MEASURING FORECAST ACCURACY
    7. COLLABORATIVE FORECASTING AND DEMAND PLANNING
    8. CHAPTER HIGHLIGHTS
    9. KEY TERMS
    10. DISCUSSION QUESTIONS
    11. PROBLEMS
    12. CASE STUDY: SPEEDY AUTOMOTIVE
    13. CASE QUESTIONS
    14. REFERENCES
  15. Chapter 9: Inventory Management
    1. BASICS OF INVENTORY MANAGEMENT
    2. INVENTORY SYSTEMS
    3. FIXED-ORDER QUANTITY SYSTEMS
    4. FIXED-TIME PERIOD SYSTEMS
    5. INDEPENDENT VERSUS DEPENDENT DEMAND
    6. MANAGING SUPPLY CHAIN INVENTORY
    7. CHAPTER HIGHLIGHTS
    8. KEY TERMS
    9. DISCUSSION QUESTIONS
    10. PROBLEMS
    11. REFERENCES
  16. Chapter 10: Lean Systems and Six-Sigma Quality
    1. WHAT IS LEAN?
    2. LEAN PRODUCTION
    3. RESPECT FOR PEOPLE
    4. TOTAL QUALITY MANAGEMENT (TQM)
    5. STATISTICAL QUALITY CONTROL (SQC)
    6. SIX SIGMA QUALITY
    7. THE LEAN SIX SIGMA SUPPLY CHAIN
    8. CHAPTER HIGHLIGHTS
    9. KEY TERMS
    10. DISCUSSION QUESTIONS
    11. PROBLEMS
    12. CASE STUDY: BUCKEYE TECHNOLOGIES
    13. CASE QUESTIONS
    14. REFERENCES
  17. Chapter 11: Supply Chain Relationship Management
    1. SUPPLY CHAIN RELATIONSHIPS
    2. THE ROLE OF TRUST
    3. MANAGING CONFLICT AND DISPUTE RESOLUTION
    4. NEGOTIATION CONCEPTS, STYLES AND TACTICS
    5. RELATIONSHIP MANAGEMENT IN PRACTICE
    6. CHAPTER HIGHLIGHTS
    7. KEY TERMS
    8. DISCUSSION QUESTIONS
    9. CASE STUDY: LUCID V. BLACK BOX
    10. CASE QUESTIONS
    11. REFERENCES
  18. Chapter 12: Global Supply Chain Management
    1. GLOBAL SUPPLY CHAIN MANAGEMENT
    2. GLOBAL MARKET CHALLENGES
    3. GLOBAL INFRASTRUCTURE DESIGN
    4. COST CONSIDERATIONS
    5. POLITICAL AND ECONOMIC FACTORS
    6. CHAPTER HIGHLIGHTS
    7. KEY TERMS
    8. DISCUSSION QUESTIONS
    9. CASE STUDY: Wú's BREW WORKS
    10. CASE QUESTIONS
    11. REFERENCES
  19. Chapter 13: Sustainable Supply Chain Management
    1. WHAT IS SUSTAINABILITY?
    2. EVALUATING SUSTAINABILITY IN SCM
    3. SUSTAINABILITY IN PRACTICE
    4. CHAPTER HIGHLIGHTS
    5. KEY TERMS
    6. DISCUSSION QUESTIONS
    7. CASE STUDY: HAITIAN OIL
    8. PASSAGE #1
    9. PASSAGE #2
    10. CASE QUESTIONS
    11. REFERENCES 2
  20. Appendix: The Standard Normal Distribution
  21. GLOSSARY
  22. INDEX